# Key concepts in five minutes The words Sitedrive uses: sites, schedules, the space model, location breakdowns, areas, work packages, phases, teams and statuses. Language: en Canonical: https://support.sitedrive.com/en/kb/key-concepts Sitedrive uses a small set of building blocks. Once you know them, the rest of the guide is easier to follow. This article explains each one briefly, using the demo project Harbour View Apartments as the example. ## Account, site and schedule Everything in Sitedrive sits in a three-level hierarchy: 1. **Account** – your organisation. It holds your users, schedule templates, work section libraries and account-wide settings. [Account admins](https://support.sitedrive.com/en/kb/roles) manage it. 2. **Site** – one construction project, for example _Harbour View Apartments_. A site's **users** and **teams** are shared by all its schedules. A site is either in the **Planning phase** or the **Production phase**. 3. **Schedule** – a plan inside a site. A site can have several schedules (for example a main schedule and a what-if version). Each schedule has its own space model, work packages, working time, custom fields and views. See [Creating a site](https://support.sitedrive.com/en/kb/creating-a-site) and [Creating a schedule](https://support.sitedrive.com/en/kb/creating-a-schedule). ## Space model, location breakdowns and areas Sitedrive adds _where_ to your schedule. Three related ideas make that work: - **Space model** – the tree of physical spaces in the building. Each **space** has a **space type**, such as Plot, Building, Section, Floor, Zone or Space. In Harbour View Apartments the tree is Plot › Building 1 › Staircase A and B › Floors 1–5, plus foundations, roofs, a facade and a yard. See [Building the space model](https://support.sitedrive.com/en/kb/building-the-space-model). - **Location breakdown** – a way of dividing the space model into rows for planning. Sitedrive keeps system breakdowns up to date for you, for example **Floor level** and **Zone level**. You can also make your own. See [Location breakdowns](https://support.sitedrive.com/en/kb/location-breakdowns). - **Area** – one row in a location breakdown, where work happens. An area can be a single space (Floor 3 of Staircase A) or a group of spaces. A space is part of the building. An area is how you choose to plan it. ![The Zone level Takt view with Harbour View Apartments' areas listed down the left](https://support.sitedrive.com/media/help/guide/location-breakdowns/01-zone-level-view.webp) ## Work packages A **work package** is a piece of work done by one team, for example _Tiling_. It has a name, a team, an owner, dates and a status. Work packages come in three kinds: - **Sum work package** – groups other work packages. Its dates span everything under it. _Interior Finishes_ is a sum. - **Master** – the definition of work that repeats in several areas. _Tiling_ is a master. - **Instance** – one occurrence of a master in one area, for example _Tiling_ on Floor 2 of Staircase A. Only instances carry real dates and status. When you move a master, you move its instances. In the rest of this guide, "work package" covers all three unless the difference matters. See [Work packages](https://support.sitedrive.com/en/kb/work-packages). ![The Gantt view with the Tiling master expanded to show one instance per floor](https://support.sitedrive.com/media/help/guide/work-packages/01-gantt-hierarchy.webp) _Tiling expanded: each row below it is an instance on one floor of Staircase A or B._ ## Phases A **phase** is a sum work package, such as _Interior Rough-in_, tied to a location breakdown. You use **Define Areas** to choose which areas a phase's work happens in. See [Define areas](https://support.sitedrive.com/en/kb/define-areas). ## Teams and owners - **Team** – a crew with a name, a colour, crew leaders and members, for example _Electrical_. Teams belong to the site. Team members can report progress on their team's work. See [Teams and people](https://support.sitedrive.com/en/kb/teams-and-people). - **Owner** – the person responsible for a work package. Users with Refine or Refine (ltd) rights can edit the work packages they own, and everything below them. ## Status, blockers, issues and quality tasks Every work package has a **status**: **Not started**, **In progress** or **Completed**. When a completed package has no open blockers, issues or quality tasks, it becomes **Verified**. Views colour work by status, so you can see at a glance what is late. - **Blocker** – something that stops the work, such as missing material. - **Issue** – extra or corrective work found on site. It doesn't stop the work. - **Quality task** – a check that someone with Accept rights or higher marks as done. See [Tracking progress](https://support.sitedrive.com/en/kb/tracking-progress) and [Blockers, issues and quality tasks](https://support.sitedrive.com/en/kb/blockers-additional-and-quality-tasks). ## Views A **view** is a saved way of looking at the schedule: its type (Gantt, Takt, Line of balance and so on), location breakdown, colouring and filters. Views appear as tabs. Schedule and Site users create views and share them with others. See [Views as tabs](https://support.sitedrive.com/en/kb/views-as-tabs). ## Related - [What Sitedrive is](https://support.sitedrive.com/en/kb/what-sitedrive-is) - [Roles and what each one can do](https://support.sitedrive.com/en/kb/roles) - [Glossary](https://support.sitedrive.com/en/kb/glossary)