# Support

> Support

- [Browse all topics](https://support.sitedrive.com/en/kb/index.md): Complete help-center index.

## 1. Getting started

- [What Sitedrive is](https://support.sitedrive.com/en/kb/what-sitedrive-is.md): An overview of Sitedrive: one live, location-based construction schedule shared by planners, site managers and crews.
- [Key concepts in five minutes](https://support.sitedrive.com/en/kb/key-concepts.md): The words Sitedrive uses: sites, schedules, the space model, location breakdowns, areas, work packages, phases, teams and statuses.
- [Signing in, browsers and language](https://support.sitedrive.com/en/kb/signing-in.md): How to sign in to Sitedrive with Google, Microsoft or an email code, which browsers to use, and how to change your language.
- [Finding your way around](https://support.sitedrive.com/en/kb/finding-your-way-around.md): A tour of the Sitedrive web app: the sites page, the schedule header, view tabs, the toolbar and the settings pages.
- [Roles and what each one can do](https://support.sitedrive.com/en/kb/roles.md): The Sitedrive access rights – Report, Accept, Refine (ltd), Refine, Schedule, Site and Account admin – and what each one allows.
- [Quick-start paths by role](https://support.sitedrive.com/en/kb/quick-start.md): Three short step-by-step paths to get going: planning the schedule, running the site, and reporting from the field.

## 2. Setting up a project

- [Creating a site](https://support.sitedrive.com/en/kb/creating-a-site.md): Create a new site, get its first schedule, and move the site from Planning to Production phase.
- [Creating a schedule](https://support.sitedrive.com/en/kb/creating-a-schedule.md): Add a new schedule to a site: start blank, from a template or from a file, or duplicate an existing schedule.
- [Building the space model](https://support.sitedrive.com/en/kb/building-the-space-model.md): Describe your building's locations – buildings, staircases, floors and apartments – with the space model builder, and edit them later.
- [Location breakdowns](https://support.sitedrive.com/en/kb/location-breakdowns.md): Understand how location breakdowns group your spaces into areas, switch the breakdown a view uses, and edit a breakdown.
- [Working time and holidays](https://support.sitedrive.com/en/kb/working-time-and-holidays.md): Set the schedule's working hours, add days off and other exceptions, import public holidays and choose takt durations.
- [Teams and people](https://support.sitedrive.com/en/kb/teams-and-people.md): Create the site's teams, invite users, and give each person the right access to each schedule.
- [Schedule settings](https://support.sitedrive.com/en/kb/schedule-settings.md): Find your way around Schedule settings: the schedule name, mobile options, custom fields and the other settings pages.

## 3. Planning the schedule

- [Work packages](https://support.sitedrive.com/en/kb/work-packages.md): Learn how work packages are structured and how to add, organise, copy and delete them in Gantt and Takt.
- [Define areas: putting work into locations](https://support.sitedrive.com/en/kb/define-areas.md): Learn how to place a phase or work package into areas and choose how Sitedrive times the work in each area.
- [Moving and editing work](https://support.sitedrive.com/en/kb/moving-and-editing-work.md): Learn how to move and resize work in Gantt and Takt, edit dates and durations, and use the work package panel.
- [Takt planning](https://support.sitedrive.com/en/kb/takt-planning.md): Learn how to plan a steady flow of work through your building in the Takt view: rhythm, sequences, copying and collisions.
- [Dependencies](https://support.sitedrive.com/en/kb/dependencies.md): Learn how to link work packages with dependencies, set lag time and find violations. Dependencies are checked, not rescheduled.
- [Deadlines and milestones](https://support.sitedrive.com/en/kb/deadlines-and-milestones.md): Learn how to add internal and contract deadlines in Gantt, use them as milestones, and show key deadlines in every view.
- [Quantity-based scheduling](https://support.sitedrive.com/en/kb/quantity-based-scheduling.md): Learn how to calculate work package durations from quantities and productivity rates using the bill of quantities or Gantt columns.
- [Reusing plans: templates and libraries](https://support.sitedrive.com/en/kb/reusing-plans.md): Learn how to reuse proven plans with schedule templates, the work package library and schedule duplication.
- [Undo, version history and baselines](https://support.sitedrive.com/en/kb/undo-version-history-and-baselines.md): Learn how to undo changes, view and restore earlier versions of a schedule, and save baselines to compare against.

## 4. Schedule views

- [Views as tabs](https://support.sitedrive.com/en/kb/views-as-tabs.md): How schedule views work as tabs: open, create, pin, reorder, close and rename views of the same schedule.
- [Gantt](https://support.sitedrive.com/en/kb/gantt.md): Read and navigate the Gantt view: the table, columns, expanding rows, zooming, panning, and Gantt by area and Grouped Gantt views.
- [Takt](https://support.sitedrive.com/en/kb/takt.md): Read the Takt view: areas as rows, time across, work packages as blocks. Change detail level, colouring and display options.
- [Line of balance](https://support.sitedrive.com/en/kb/line-of-balance.md): Read the Line of balance view, draw new work packages as lines, split lines per area and show actual progress.
- [Team swimlane](https://support.sitedrive.com/en/kb/team-swimlane.md): Use the Team swimlane view to see each team's work on its own lane along the timeline.
- [The Issues view](https://support.sitedrive.com/en/kb/issues-and-notifications-views.md): Open the Issues view to see every issue and blocker in the schedule in one list, then search, filter and hide completed items.
- [Filter, highlight and focus](https://support.sitedrive.com/en/kb/filter-highlight-and-focus.md): Narrow a view to the work you care about: filter by hierarchy, space, team or status, highlight matches, and focus on the weeks around today.
- [Colouring and display options](https://support.sitedrive.com/en/kb/colouring-and-display.md): Colour work by team, status or phase, and choose what the timeline shows: deadlines, holidays, timeline notes, histograms and row heights.
- [Sharing views and locking settings](https://support.sitedrive.com/en/kb/sharing-views.md): Share views with everyone or with chosen people, lock view settings so everyone sees the same thing, and use the edit lock.
- [Keyboard shortcuts](https://support.sitedrive.com/en/kb/keyboard-shortcuts.md): Keyboard and mouse shortcuts for the Gantt, Takt and Line of balance views.

## 5. Running the site

- [Tracking progress](https://support.sitedrive.com/en/kb/tracking-progress.md): Report status and progress on work packages, read the status colours and understand exactly when work counts as late.
- [Blockers, issues and quality tasks](https://support.sitedrive.com/en/kb/blockers-additional-and-quality-tasks.md): Learn the difference between blockers, issues and quality tasks, how to report them and how they change a work package's status colour.
- [Working with issues](https://support.sitedrive.com/en/kb/issues.md): Raise issues and blockers, assign them to a team and an owner, follow them up in the Issues view and close them when done.
- [Comparing progress to plan](https://support.sitedrive.com/en/kb/comparing-to-plan.md): See how far actual progress is from the plan using the progress line, baseline ghost bars and variance columns, and version history.
- [Recipe: running a site meeting](https://support.sitedrive.com/en/kb/site-meetings.md): A practical step-by-step recipe for running a weekly site meeting with Sitedrive: blockers, late work, trade check-ins and a lookahead.
- [Site screens](https://support.sitedrive.com/en/kb/site-screens.md): Show a live Sitedrive schedule on a TV or display screen in the site office, with locked settings and a view that follows the calendar.
- [Printing and exporting](https://support.sitedrive.com/en/kb/printing-and-exporting.md): Print any schedule view or save it as a PDF, choose paper size and date range, and export the Gantt schedule to Excel.

## 6. Sitedrive Mobile

- [Installing Sitedrive Mobile and signing in](https://support.sitedrive.com/en/kb/mobile-installing-and-signing-in.md): Install Sitedrive Mobile on your phone or open it in a browser, sign in, open your schedule and set your language.
- [Finding your work on mobile](https://support.sitedrive.com/en/kb/mobile-finding-your-work.md): Learn what each tab in Sitedrive Mobile shows, from your next and late work to the schedule timeline and open issues.
- [Reporting status on mobile](https://support.sitedrive.com/en/kb/mobile-reporting-status.md): Mark work packages Not started, In progress, Completed or Verified on your phone, tick off tasks and enter progress as a percentage.
- [Photos, comments, blockers and issues on mobile](https://support.sitedrive.com/en/kb/mobile-photos-comments-blockers-issues.md): Report blockers and issues from site, add photos, write comments and status comments, and close blockers and issues on your phone.
- [Filters, location breakdowns and time scope on mobile](https://support.sitedrive.com/en/kb/mobile-filters-and-calendar.md): Filter the All work list, choose the location breakdown on the Schedule tab and switch between daily and weekly views on mobile.
- [Who sees what on mobile](https://support.sitedrive.com/en/kb/mobile-who-sees-what.md): Understand how roles, teams, assignees and owners decide which work each person sees and can update in Sitedrive Mobile.

## 7. Account administration

- [Account users](https://support.sitedrive.com/en/kb/account-users.md): See everyone in your account, invite account admins, change or remove a user's access, and export the user list.
- [Account settings](https://support.sitedrive.com/en/kb/account-settings.md): Set the default country for new sites and holiday calendars, and choose whether AI features may process your account's data.
- [Libraries: work sections and templates](https://support.sitedrive.com/en/kb/libraries.md): Manage your company's work section libraries and schedule templates so every schedule uses the same structure and codes.
- [API and AI assistant access](https://support.sitedrive.com/en/kb/api-and-integrations.md): Create API keys for integrations, find the API documentation, and connect AI assistants such as Claude to Sitedrive.

## Appendices

- [Glossary](https://support.sitedrive.com/en/kb/glossary.md): Short definitions of the terms used in Sitedrive and in this guide, from account to work package.
- [Permission matrix](https://support.sitedrive.com/en/kb/permission-matrix.md): A table of what each access right – Report, Accept, Refine (ltd), Refine, Schedule, Site and Account admin – allows in Sitedrive.
- [FAQ and troubleshooting](https://support.sitedrive.com/en/kb/faq.md): Answers to common questions about sites, status reporting, colours, mobile, custom columns, site screens and getting help.
- [Coming from the older version of Sitedrive](https://support.sitedrive.com/en/kb/coming-from-the-older-version.md): What changed from the older version of Sitedrive, how a site is moved to the current Sitedrive, and where the old help articles went.
- [What's new](https://support.sitedrive.com/en/kb/whats-new.md): A short tour of recent additions to Sitedrive, with links to the articles that explain them and to the release notes.

## Release notes

- [Version 2.2.16 (December 19, 2024)](https://support.sitedrive.com/en/kb/version-2.2.16-december-19-2024.md): Landing page update: archive and rename projects, attach images to tasks in mobile and web - and other improvements
- [Version 2.5.10 (December 16, 2025)](https://support.sitedrive.com/en/kb/version-2.5.10-december-16-2025.md): Sitedrive 2.5.10 introduces schedule locking to prevent accidental edits and adds full Danish language support across web and mobile apps.
- [Version 3.0.29 (August 11th)](https://support.sitedrive.com/en/kb/version-3.0.29-august-11th.md): New 3.0.29 update is out. See the changes in 3.0 beta.
- [Version 2.2.10 (December 5, 2024)](https://support.sitedrive.com/en/kb/version-2.2.10-december-5-2024.md): Performance update for the gantt view and mobile, additional information in the side panel, work amount entry
- [Version 2.5.16 (February 11, 2026)](https://support.sitedrive.com/en/kb/version-2.5.16-february-11-2026.md): This release brings Excel export to the Gantt view, a comprehensive REST API key system for integrations, continued Location View
  development in beta, and significant mobile app improvements.
- [Version 2.5.9 (October 7, 2025)](https://support.sitedrive.com/en/kb/version-2.5.9.md): Site external ID, show LoB lines as segments, preparation for bigger UX update
- [Version 2.2.8 (November 19, 2024)](https://support.sitedrive.com/en/kb/version-2.2.8-november-19-2024.md): More row height settings, hide completed work packages, and several other minor updates
- [Version 2.5.13 (January 29, 2026)](https://support.sitedrive.com/en/kb/version-2.5.13-january-29-2026.md): This release focuses on stability improvements for the current production experience while continuing development of the Schedule View Renewal beta. We've addressed several user-reported issues around printing, work package imports, and home page reliability.
- [Version 2.5.3 (September 10, 2025)](https://support.sitedrive.com/en/kb/version-2.5.2.md): This release is primarily focused on stability and bug fixes, but also includes two new features for our mobile app preview to improve your experience.
- [Version 2.2.7 (November 5, 2024)](https://support.sitedrive.com/en/kb/version-2.2.7-november-5-2024.md): Added horizontal lines between areas, improved work package reordering in Gantt mode, and made corrections
- [Version 2.5.0 (August 27, 2025)](https://support.sitedrive.com/en/kb/version-2.5.0.md): This release focuses on fine-tuning the small details that make a big difference in your planning and execution workflows.
- [Version 2.2 (October 15, 2024)](https://support.sitedrive.com/en/kb/version-2.2-october-15-2024.md): Gantt Pivot mode, resource histogram, space model editing, and several other improvements
- [Version 2.4 (May 13th, 2025) - Access Rights](https://support.sitedrive.com/en/kb/version-2-4.md): Release notes and guide on the new Access Rights feature
- [Hotfix for 2.3.7 (April 16, 2025)](https://support.sitedrive.com/en/kb/hotfix-release-2025-04-16.md): Improved UI performance, Show calendar on schedule timezone, Fix for autogenerated location breakdowns
- [Version 2.1.19 (September 23, 2024)](https://support.sitedrive.com/en/kb/version-2.1.19.md): Work package appearance, coloring work packages, tooltip, sidebar functionality, and other fixes and improvements
- [Version 2.1.13 (September 6, 2024)](https://support.sitedrive.com/en/kb/version-2.1.13.md): Improved interface speed, project phase copying includes the quantity list - and other fixes
- [Version 2.3.4 (March 18, 2025)](https://support.sitedrive.com/en/kb/version-2.3.4-march-18-2025.md): Version restore and comprehensive undo, new status colors, and a French version
- [Version 2.1.9 (August 21, 2024)](https://support.sitedrive.com/en/kb/version-2.1.9-august-21-2024.md): Copying work packages in the Gantt view and fixes to the status comment field
- [Version 2.2.31 (February 26, 2025)](https://support.sitedrive.com/en/kb/version-2.2.31-february-26-2025.md): Improved keyboard input in Gantt view, minor fixes
- [Version 2.1.8 (August 15, 2024)](https://support.sitedrive.com/en/kb/version-2.1.7-15.8.2024.md): Copying work packages from multiple areas in takt view, status comments in the Gantt view, and other improvements
- [Version 2.2.29 (February 13, 2025)](https://support.sitedrive.com/en/kb/version-2.2.29-february-13-2025.md): A minor update that improves the performance of photos. Also includes preset options for grouping, along with a few fixes.
- [Version 2.1.5 (4.7.2024)](https://support.sitedrive.com/en/kb/version-2.1.5-4.7.2024.md): Sitedrive Mobile usability has been enhanced with option to select visible schedules and easier blocker reporting.
- [Version 2.2.27 (February 6, 2025)](https://support.sitedrive.com/en/kb/version-2.2.27-february-6-2025.md): New printing feature available for testing, improvements in pivot mode, view work package function, and other enhancements
- [Version 2.1.4 (28.6.2024)](https://support.sitedrive.com/en/kb/version-2.1.4-28.6.2024.md): Fixes to copying a project phase, dragging gantt rows and quantity based scheduling
- [Version 2.2.25 (Jan 14, 2025)](https://support.sitedrive.com/en/kb/versio-2.2.25-14.1.2025.md): Simplifying the pivot view, improvements to Gantt view and general fixes.
- [Versio 2.1 (25.6.2024)](https://support.sitedrive.com/en/kb/versio-2.1-25.6.2024.md): Now, multi-selection and multi-editing are possible in the Gantt chart, and local public holidays can be easily added to schedules.
- [Version 2.0.109 (30.5.2024)](https://support.sitedrive.com/en/kb/version-2.0.109.md): In this small update we enabled creation of work package templates into the Library for Site Admins.
- [Version 2.0.90-2.0.108 (29.5.2024)](https://support.sitedrive.com/en/kb/version-2.0.90-2.0.108-29.5.2024.md): Here's a summary of the changes between versions 2.0.90-2.0.108.
- [Version 2.0.89 (29.4.2024)](https://support.sitedrive.com/en/kb/versio-2.0.89-29.4.2024.md): This release focused on improving system performance.
- [Version 2.0.65 (11.4.2024)](https://support.sitedrive.com/en/kb/versio-2.0.65-11.4.2024.md): Line of Balance mode and roadblock & extra task management have received major updates
- [Version 2.0.29 (13.3.2024)](https://support.sitedrive.com/en/kb/versio-2.0.29-13.3.2024.md): Schedule templates and a work package library significantly speed up schedule planning and ensure the utilization of best practices across projects.
- [Version 2.0.14 release notes (28.2.2024)](https://support.sitedrive.com/en/kb/versio-2.0.14-p%C3%A4ivitys.md): We significantly improved the Schedule performance
- [Schedule 2.0 release notes (15.2.2024)](https://support.sitedrive.com/en/kb/schedule-2.0-updates.md): Nyt valmiusasteet voidaan asettaa syöttämällä prosentuaalinen valmiusaste työpaketille. Ylemmän tason valmiusasteet lasketaan automaattisesti alemmalle tasolle syötettyjen valmiusasteiden mukaan. Työpaketin statuksen merkitseminen valmiiksi asettaa valmiusateeksi automaattisesti 100 %.
- [Pre-launch beta release notes (5.2.2024)](https://support.sitedrive.com/en/kb/pre-launch-updates.md): Fokusnäkymä, järjestäminen, suodattaminen, hankevaiheiden kopitointi ja aikataulujen tarkentaminen.