This article presents how Sitedrive supports the management of blockers and issues in web and mobile
Blockers and issues are reported both in web and mobile.
- Blockers are meant to be critical obstacles which prevent work to be completed and thus they should be considered critical.
- Issues on the other hand are more or less notes for the crews about unfinished work or additional work that is required.
When used with a browser, usually by site managers & supervisors, users can easily see which work packages contain blockers from the red dot icon with exclamation mark.
💡 If you do not see the exclamation mark inside the work package, you can zoom the timeline and the row heights until the exclamation mark fits inside.
Details of the roadblocks can be viewed from the work package summary that opens by Alt + clicking on the work package.
All the blockers and issues are listed in the Notifications view. Here site admin users can also edit the deadlines, assign teams and responsible managers, view details and delete or mark blockers and issues as completed.
For the field workers and subcontractor team leads that do not use the web version, the blockers and issues are visible in the Sitedrive mobile app.
- Crews are encouraged to use the mobile app to report blockers and issues related to work packages which have been assigned to them.
- Additionally crews see blockers and issues that have been assigned to them on their own mobile feed based on the deadline.
- Site admins see all tasks, including blockers and issues, in their mobile list
In mobile new blockers (default) and issues are reported with the purple square with a white "+" -icon.
If the reporter knows who is responsible for completing the blocker or the issue, the responsible team can be assigned, but it's not mandatory. A written description can be added to clarify the issue or task to be done.
The blocker and issue functionality can be used in many ways, so we strongly recommend each project team to discuss what are the criteria for reporting, what details should be filled and how blockers and issues are managed in- and out of meetings.
